The purpose of the Long Term Care Ombudsman program in South Carolina is to provide advocates for the elderly and their families. If you or a loved one is a resident of a nursing home or assisted living facility in South Carolina, the Ombudsman in your region should be able to answer your questions. Most importantly, if you have a complaint against a facility contact your Ombudsman for help. Click here for to find out more about the Long Term Care Ombudsman program and to get contact information. Another resource to try is SCDHEC, or South Carolina Department of Healht and Environmental Control. This is the agency that licenses and inspects nursing home and assisted living facilites in South Carolina. Click here for more information.
When making a complaint, whether it is made to the Ombudsman, DHEC, or the facility itself, it is best to do it writing, not verbally, and make sure you keep a copy for your records.